GTBank is one of the most used and talked about banks in Nigeria and they have gone a long way in providing great services to their customers. There are many good features the bank comes in with but today we will be discussing their customer care (GTBank customer care).
GTBank is among the leading banks in Nigeria when it boils down to technology integration into the banking system and that is the reasons why they have been able to win the heart of so many youths.
GTBank customer care is one of the platforms that GTBank has introduced to ensure they provide great service to all their customers. The customer care representatives help GTBank customers to resolve any issue or challenge they have. They also help provide answers to the various questions that their customers ask.
So, if you have any question or trouble you want to resolve, then don’t hesitate to utilize the various GTBank customer care info we will be revealed below. We will also show you how to get to them easily and resolve any issue that you have.
Issue GTBank customer care can resolve
Below are some of the issues that you can resolve via GTBank customer care. You can also make inquiries pertaining to the things we will list below.
- Request Statement of account.
- Card transaction issues.
- ATM card block request.
- Request Card PIN re-issue.
- 737 Mobile Code.
- Bill Payment.
- Check your account balance.
- Funds Transfer.
- Activate a Dormant account.
- Cheque book request.
- Dispense Error.
- Reactivate account.
- Enquire Online banking info.
- Enquiries for Non Resident Nigerian Services.
GTBank Customer Care Info 2019
Below we will be listing and explaining the various ways you can reach gtbank customer service representatives and resolve any challenges or make inquiries.
GTBank Customer Care Number
Just the way you speak to your family and friends on phone, you can also speak to GTBank customer care representatives should in case you have a question or a problem you want to be resolved. The gtbank customer care phone number is one of the fastest ways to reach the bank customer care representatives.
Before calling them, you must ensure you have airtime on your phone in order not to get cut out during your conversation with a representative. Below are the GTBank customer care number(s).
- Gt Bank Connect: 234-1-4480000.
- Gtbank Connect: 08029002900.
- Gtb Connect: 0700482666328.
- Gt Connect: 08039003900.
Note: If you have your mobile/internet banking login details, press 1 and follow the voice prompt. Nevertheless, if you don’t have it, Press ‘2’ and then ‘0’ in order to speak to the customer care representative.
GTBank customer Care Live Chat & Website
If you don’t want to speak with the customer care representative on the phone, you also chat with them online. To chat with them online what you have to do is follow the steps below.
- Navigate to gtbank website.
- Scroll down the homepage by the left corner and click on the “We are online. Chat with us” button.
- Type in your Email address or name and phone number.
- Select the type of service you require help.
- Type in your complaints, request, inquiry, or suggestion inside the message box.
- Click on the ‘Start Chatting’ button.
Gtbank Customer Service Email Addresses
Should in case you don’t want to contact them using the contact details that we have provided above, you can also reach their customer agent with the inquiry and complaint email addresses which will be listed below. It is important we let you know that it sometimes takes them up to 24 hours before they will respond to you if you reach them through the email address but if you still want to use this channel, below are the email addresses.
- For Complaints [firstname.lastname@example.org].
- For Enquiries [email@example.com].
GTB Customer Care Social Media Account
According to most people who have contacted GTB customer care agents through their social media account, they boasted of receiving a quick response from their agents via their social media. We will list their Facebook and Twitter URL so you can try it out and see things for yourself.
- For Facebook [facebook.com/gtbank].
- Twitter [twitter.com/gtbank_help].
The above-listed channels are just the only means that we currently know of on how to reach GTB customer service agents. Should in case we have a faster means of reaching them, we will quickly update this post. Thanks for stopping by.