Zenith bank is one of the largest banks in Nigeria and they are also among the Nigerian banks with lots of retail clients. They have been known for offering great services to their customers as well as assisting them through any challenge as pertain to their products and services.
One of the channels Zenith bank has created to ensure great customer service is their customer which handles all the inquiry and complaints coming from their customers.
Zenith bank has one of the best customer care representatives and the good thing about their customer care is that you can contact them both online and offline. Their customer representatives are always there to help you out with any difficult situation.
Our main purpose of coming up with this article is to show you the various Zenith Bank customer care details and how you can contact them from the comfort of your home. Without further delay, below are all their customer care contact address.
Zenith Bank Customer Care Live Chat
This is one of the ways you can easily reach Zenith bank customer care representatives and this process seems to be one of the best ways to inquire about their service/product or lay complaints. To contact them through this means, follow the steps below.
- Visit the Zenith Bank official website.
- At the bottom page on the right-hand, click on ‘Live Chat’.
- Enter your name, email address and your message (complaint or Inquiry).
- Finally, click on the ‘Start Chat’ and wait for an agent to respond to you.
Zenith Bank Customer Care Phone Number
Below are different customer care number for different issues, so carefully observe the numbers to know the proper one to call to rectify a particular issue.
*. For General Inquiries, you can call [2927000, 4647000, 234-1-2787000, 0700ZENITHBANK]
*. Any question about any account like Savings/Current/Fixed deposit & others, you can call [2783078, 234-1-2783100, 2783076, 2783080, 2783074].
*. For Inquiries about your Internet Banking account, call [234-1-2787000, 2788000].
*. Questions/Issues revolving Card Services, call [234-01- 2781740, 2782273].
*. For Corporate internet banking, call [234-1-2781543, 2784056, 2781588, 2787000, 2781555, 2782734, 2781568].
*. Questions on e-products and services call [234-1-2787000, 4647000, 2927000, 0700ZENITHBANK].
*. Zenith Insurance Company For Enquiries on insurance, call [234-1-2783411, 2701004-5, 2783421, 4613704].
You can also reach Zenith Bank customer care through their email address. They have provided email addresses for each of the complaints or inquiries that you want to make and they are listed below.
*. E-Business [firstname.lastname@example.org]
*. Zenith Insurance Company [email@example.com]
*. General Enquiries [firstname.lastname@example.org]
*. Account ~ Savings/Fixed deposit/Current account[email@example.com]
*. Internet Banking [firstname.lastname@example.org]
*. Card Services ~ MasterCard/VisaCard/Vpay/ Others [email@example.com]
*. Corporate Internet Banking [firstname.lastname@example.org]
*. Zenith Registrars Limited [email@example.com]
Zenith Bank Customer Care Social Accounts
If you are the kind of person who enjoys communicating with people through social media, then you can reach their customer care representatives via any of the social media accounts below. But, it seems there are limitations on how far they can help you and besides they also seem to respond not really fast like using the phone or live chat. Anyways, below are the social media pages to reach them.
*. On Facebook [facebook.com/Zenithbank].
*. On Twitter [twitter.com/ZenithBank].
The above mentioned are all the channels in which you can use in reaching Zenith Bank customer care representatives and resolving issues. We hope this article was helpful, please let us know using the comment section and also feel free to ask any question as pertaining to this topic.